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Failed engine on Vivaro van - what are my options? 20 Nov 2013 (Ask HJ)
I lease a two year old Vauxhall Vivaro van. I’ve had it since new and covered 25,000 miles. A few weeks ago it started miss-firing when I started it up... -
Friend hates their new car - can they return it? 20 Nov 2013 (Ask HJ)
A friend of mine purchased a Fiat Punto 1.4 automatic from an independent garage three days ago. My friend has only recently passed her test and only has... -
I've discovered my used car has outstanding finance - what can I do? 13 Nov 2013 (Ask HJ)
I bought a used Audi A5 a few months ago from a main dealer. The car is going well but on looking through the paper work to get the car registered (as... -
Dealer won't refund my deposit - what can I do? 11 Nov 2013 (Ask HJ)
I put a deposit on a car subject to a RAC check showing no finance. The check came back showing that finance was still outstanding on the vehicle and I... -
How much of our VED is spent by the DVLA on vehicle licensing? 9 Nov 2013 (Ask HJ)
The DVLA has three functions: driver licensing, vehicle licensing and collecting VED. I assume that the driver licensing function is self-financing from... -
Polo GTI 1.4 TSI Oil Consumption - 3rd engine soon 8 Nov 2013 (Ask HJ)
My contract hired 2011 Polo GTI has had excessive oil consumption from new, it's currently on the second engine and today has gone back to the dealership... -
Car advertised with wrong price - what are my rights? 29 Oct 2013 (Ask HJ)
My wife and I want a new car and found a 2013 Audi A1 for sale for £17,995. We really liked the car and the test drive was good; however, when we sat down... -
Why does my daughter have to pay 20 per cent VAT on a PCP lease vehicle, not 17.5 per cent? 26 Oct 2013 (Ask HJ)
My daughter has a vehicle on a PCP from Leasedrive. The three-year agreement finishes on 1 November 2013. They say that she will have to pay an additional... -
Can I reject a car over a dent? 13 Oct 2013 (Ask HJ)
My wife and I were looking for a car for our daughter to learn to drive in as our existing car is unsuitable for a learner. We visited a local main dealer... -
Peugeot 207 hasn't worked since I bought it - what should I do? 2 Oct 2013 (Ask HJ)
I bought a 2006 Peugeot 207 1.6 110 for £2600 from a dealer a few months ago, but have had nothing but trouble with it. At first it was just a dashboard... -
Best value car to replace my Citroen C2? 1 Oct 2013 (Ask HJ)
I'm looking to replace my Citroen C2 1.4 HDi with a slightly larger and more comfortable new car. I've had it for four years and am averaging 70-75mpg... -
How can I work out the residual value of an electric car with leased batteries, like my Renault Fluence? 28 Sep 2013 (Ask HJ)
I've just bought (not yet collected) one of the 'pre-launch' (January 2012) Renault Fluence ZE cars that have been offloaded into the dealer network and... -
Can you recommend an economical, reliable car for local journeys? 28 Sep 2013 (Ask HJ)
My wife and I are looking to change our Chevrolet Matiz, first registered in March 2010 and would welcome your suggestions as to a similar sized replacement.... -
Downsizing from two cars to one - which should I sell? 26 Sep 2013 (Ask HJ)
I have recently been made redundant and am looking to downgrade from two cars to one. I currently own a 2012 Toyota Aygo and a 2009 Verso, but find the... -
Buying a Skoda Yeti - should I wait for the facelift model? 22 Sep 2013 (Ask HJ)
I am considering buying a new diesel 4x4 Yeti. Is it better to wait for the facelift model or buy now. What will the resale value be in three years time? -
Would you recommend the Volkswagen Up! or the Skoda Citigo? 21 Sep 2013 (Ask HJ)
We have been offered a very similar deal for either a top of the range Skoda Citigo Elegance or a mid range Volkswagen Move Up! Which should we go for?... -
Has anyone tested the mpg figures across different fuel brands? 21 Sep 2013 (Ask HJ)
Assuming identical driving conditions, should similar miles-per-gallon be achieved no matter which fuel company's products are used? Have results been... -
Buying a new Audi on finance with free servicing - is this a good deal? 19 Sep 2013 (Ask HJ)
I’m looking at buying a new Audi A1 Sportback, with a five year service plan included free of charge, if I take out finance on the car. Is this a good... -
Bought a car but can't drive it due to missing paperwork - what can I do? 16 Sep 2013 (Ask HJ)
A few weeks ago I paid a deposit for a used Ford Focus ST. The car had a private registration, but the dealer said the paperwork was with the DVLA for... -
Should I buy a Ford Focus or Honda Jazz, and how can I negotiate a discount? 14 Sep 2013 (Ask HJ)
I am looking to buy either a new Ford Fiesta or Honda Jazz from a local dealer. I just want a base model with no fancy extras as I don't do a lot of miles,...