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Is it legal to take out a PCP to get a dealer discount and then cancel it? 22 Jun 2018 (Ask HJ)
We want to buy an estate car outright but two different dealers have suggested we take out PCP finance arrangements in order to qualify for the substantial... -
What's the best van to use for courier work? 22 Jun 2018 (Ask HJ)
Can you advise me what van would serve me better as a courier and what would be the best way to finance it? -
Can you explain where on earth the money comes from for a deposit contribution? 1 Jun 2018 (Ask HJ)
Can you explain where on earth the money comes from for a deposit contribution? I negotiated an excellent deal on a pre-reg car. The dealer than said I... -
Should I swap my Kia Sorento diesel for a Toyota RAV4 Hybrid? 31 May 2018 (Ask HJ)
My current car is a 2014 Kia Sorento 2.2 CDI. However, I am concerned about the present issues with regard to diesel and am now considering a switch to... -
My new car was written off - can I get a replacement vehicle rather than settle the finance? 24 May 2018 (Ask HJ)
Unfortunately, my two month old car has been written off. My insurance will provide me with exactly the same model and spec car, but obviously the reg... -
Dealer refused my rejection of a faulty new car - what should I do now? 8 May 2018 (Ask HJ)
I bought a brand new Mercedes-Benz GLC Coupe. After 28 days it broke down and had to be recovered. I sent a letter expressing my short-term right to reject... -
If I unknowingly buy a car with outstanding finance on it, am I then liable for any remaining payments? 21 Apr 2018 (Ask HJ)
I have found a used car that I wish to buy, however, I have become suspicious about the past financial history of the car. I think it may have been bought... -
If you have a no-fault accident in a financed car, do you have to continue making payments for the outstanding finance? 20 Apr 2018 (Ask HJ)
My friend had a car accident while negotiating a roundabout. The other driver admitted liability. The car has been written off and is financed via the... -
My new car was faulty, but is now apparently fixed - should I keep it or reject it? 9 Apr 2018 (Ask HJ)
I had a new Volkswagen Golf delivered on 11 April with 120 miles on it. Four hours later with 200 miles on it, the car went into limp mode. It was taken... -
My insurance was cancelled because my black box wrongly recorded me speeding - what should I do? 9 Apr 2018 (Ask HJ)
I had a black box on my old car, but I recently went and got a newer car on finance. I used my old car as part of the deposit and told my insurance company.... -
My new car was stolen and recovered with an extra 2000 miles on it - can I ask the insurer to total loss it? 8 Mar 2018 (Ask HJ)
My three-month old Audi S3 was stolen and recovered three weeks later. It was bought from new and was still in showroom condition with 1800 miles on it.... -
Our car was stolen while we left the keys in to defrost it - can we claim for any damage? 8 Mar 2018 (Ask HJ)
Our car was stolen a couple of months ago. Unfortunately, it was during the icy weather so we were defrosting the car. We left the keys in it for a few... -
My car was written off - what happens to the finance payments I've made so far? 7 Mar 2018 (Ask HJ)
My Ford B-MAX was involved in an accident and the other party accepted liability. I didn’t want the hassle, so I claimed against my own insurer. I lost... -
Will my No Claims Discount lapse if I don't have a car insured in my name? 6 Mar 2018 (Ask HJ)
Due to redundancy I'm going to be without a car for up to three months, this is due to my leased car being returned to the finance company next month and... -
I have received a large bill for damage at the end of a lease - where do I stand? 4 Mar 2018 (Ask HJ)
I have received a bill for £600 for damage found on a returned lease car returned after 42 months. Some of the damage stated on the invoice does not appear... -
An elderly relative has a car on PCP but has been diagnosed with dementia and now cannot drive - where do we stand? 22 Feb 2018 (Ask HJ)
An elderly relative has owned a car for one year of a three year purchase agreement. During this year he has been diagnosed with dementia and is not capable... -
Do I need Gap Insurance? 16 Feb 2018 (Ask HJ)
Is Gap Insurance worth having? -
European insurers focus on the vehicle rather than the driver - why don't UK insurers operate like this? 15 Feb 2018 (Ask HJ)
After living in France for some years, and insuring a car which covered all drivers, I cannot understand why UK insurers base prices on the driver rather... -
I've seen a BT Ford Transit for sale - is that legal? 13 Feb 2018 (Ask HJ)
I've seen a BT Ford Transit van being sold privately by an employee. Is that legal? I might buy it. -
My car just had the engine replaced, should the mileage go back to zero? 12 Feb 2018 (Ask HJ)
I bought a secondhand Peugeot 208 on finance with 33,000 miles on it. It then blew a head gasket after five months of use. As it was under warranty, I...