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Can I reject my secondhand diesel because the DPF light keeps coming on? 20 Jan 2018 (Ask HJ)
I’ve recently bought a used car on finance with a deposit of £1000. On day three of having the car (less than 50 miles later), the engine management light... -
I've been offered a finance deal that seems to good to be true - is it? 19 Jan 2018 (Ask HJ)
I've received a quote for the lease of a Volkswagen Tiguan SE Nav TDi of £79 per month, with an initial payment of £1527 over 36 months - including a maintenance... -
Can a speed camera be installed just because drivers speed a lot in the area? 17 Jan 2018 (Ask HJ)
Can speed cameras be installed on a dual carriageway if an accident has not happened along that stretch of road, but simply because of speeding incidents... -
I recently bought an approved used BMW that's very faulty - what are my rights? 2 Jan 2018 (Ask HJ)
On 1 October 2017, I purchased a BMW 5 Series (approved used from a BMW dealership. Since then the car has been in for repairs three times. It shut down... -
Do you know where I could have an independent diagnostic battery performance check done on my Renault Zoe? 27 Dec 2017 (Ask HJ)
I have owned an electric Renault Zoe for three years new from Dec 2014. Recently the car had a 3 years service and MOT at AC and I asked for the traction... -
I asked for 50,000 miles per year on a PCP contract - the dealer has only given me 8000, what are my rights? 20 Dec 2017 (Ask HJ)
I bought a car and requested 40,000 - 50,000 miles per annum on a PCP term. This is also shown in an email to the dealership. However, it’s come to light... -
We bought an electric car but it doesn't have the range that was promised - can we reject it? 19 Dec 2017 (Ask HJ)
My niece traded in a diesel 2013 Audi A1 for £6600 against a 2015 Nissan Leaf on PCP a week ago. This was on the basis that the Leaf would perform at least... -
Our insurance pay out for a write off only covers the outstanding finance - is this correct? 18 Dec 2017 (Ask HJ)
My stepson bought a car on finance two years ago on a four year contract. He's had an accident and it's a probable write off, but the insurance company... -
When my finance is paid off in 36 months, will the cost of my insurance increase? 24 Nov 2017 (Ask HJ)
I'm about to get a new car, which I've paid 50 per cent deposit and will pay 50 per cent on finance. I understand that I will not own the car until finance... -
I'm looking for an economical, reliable vehicle to transport school pupils - what do you suggest? 14 Nov 2017 (Ask HJ)
I'm the Business Manager of a Special School in Kent. Our older students regularly go out on short trips in small groups to improve their life skills and... -
What are the best offers on new cars, including free insurance? 13 Nov 2017 (Ask HJ)
We're looking to insure a 17 year old driver. We are unsure which strategy to pursue, buy new - including free insurance - or buy a used car for £1000... -
The installation of a black box ruined my son's car - what should we do? 13 Nov 2017 (Ask HJ)
My son bought a new Volkswagen Golf GTE in September for his commute to work. He changed his insurance to an RAC policy with compulsory Black Box. The... -
What checks should I do to ensure a safe car purchase? 8 Nov 2017 (Ask HJ)
How do I know if a car I want to buy has been written off or stolen? -
Should I buy or lease a small car? 29 Oct 2017 (Ask HJ)
What are the pros and cons of buying versus leasing a small car? -
A car I ordered a year ago has now increased in price due to the tax increase - should the dealer cover this cost? 18 Oct 2017 (Ask HJ)
I ordered my Ford Mustang GT last year and was told that it would take 12 months to be delivered. As you know, the tax band rates have gone up and I believe... -
Ford's finance plan looks too good to be true - what's the catch? 14 Oct 2017 (Ask HJ)
I'm looking to buy a new Ford, and I'm normally a cash buyer, but their Options Cashplan seems like a win-win. I pay no more overall, I pay the balance... -
What should I look out for when buying an ex-mobility car? 2 Oct 2017 (Ask HJ)
I'm thinking of buying a Peugeot Partner Tepee from a dealer, but it's an ex-mobility car. Can you advise me on this deal? It's not got any visible marks,... -
Why can't I get the full customer savings on a Clio through Renault's scrappage scheme? 18 Sep 2017 (Ask HJ)
Your scrappage scheme guide quotes a total discount of £4250 off a new Renault Clio, irrespective of whether cash, HP or PCP is used. However, I can get... -
What's the best, cheap first car for an 18 year old driver? 18 Sep 2017 (Ask HJ)
What's the best first car for an 18 year old driver? I need something older and cheap. My budget is about £1500 - £2500. Also, how do I check if the car... -
Dealer has been trying unsuccessfully to fix my van for weeks - can I sue for loss of income? 11 Sep 2017 (Ask HJ)
My Vauxhall Vivaro went in for a repair under warranty on 31 July 2017, they continue to be unable to fix the fault and are unable to locate the part....