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  • Should I buy a repo car? 19 Apr 2015 (Ask HJ)
    Can repossession sites be trusted? The cars seem varied and reasonably priced- there is a three day cooling off period after delivery - do you know of...
  • Is it wise to buy a repossessed car? 11 Apr 2015 (Ask HJ)
    I am thinking of purchasing a car and a came across a company that specialises in repossessed vehicles. Is this wise or am I buying into trouble?
  • Where have all the private sellers gone? 11 Mar 2015 (Ask HJ)
    There does not seem to be many private sellers around anymore? Few adverts in the local newspaper and on the web searches only seem to bring up dealers?...
  • What's wrong with my Hyundai ix35? 5 Mar 2015 (Ask HJ)
    I have a 2012 Hyundai ix35 1.7 diesel, which is under a finance agreement. The vehicle frequently goes into limp mode, exclusively under acceleration such...
  • Finance agreement - when does the 'cooling off' period start? 15 Feb 2015 (Ask HJ)
    When does the 14 days cooling off period begin on financial agreements? Is it when I receive the agreement to sign on email or is it once I have signed...
  • Faulty SEAT Ibiza - am I entitled to a refund? 29 Jan 2015 (Ask HJ)
    Three months ago I bought a 2011 SEAT Ibiza Cupra 1.4 TSI with 180PS. Since then I have noticed that the car uses a lot of oil. About a litre every 1000...
  • recommended vehicle 24 Jan 2015 (Ask HJ)
    Hello John, I've been trying to Lease a Merc, 'B' 200 SE Auto, but after getting all sorts of false offers, delivery dates, previous models etc. I wish...
  • Bought on finance - what are my rights? 19 Jan 2015 (Ask HJ)
    Hi, I ordered a brand new Audi A3 in April 2014, the car was delivered in early July. On delivery I realised it was missing one of the options I requested,...
  • Is the DSG gearbox unreliable? 8 Jan 2015 (Ask HJ)
    With regards to all these reported issues of DSG failures/issues, could it be that people are not paying attention to the service routines on the DSG box? I...
  • Which car on PCP? 4 Dec 2014 (Ask HJ)
    I'd like advice on what 5dr hatchback to buy please. Would like to put a £2k deposit on an £8k car, with four year payment plan at roughly £125.00 per...
  • Unsightly wheel weights on new Qashqai 18 Nov 2014 (Ask HJ)
    My husband recently purchased a new Nissan Qashqai Ntec+. The car was registered by the dealer prior to being seen and when he went to collect the car...
  • Where do I stand having been charged for 'free' extras? 16 Nov 2014 (Ask HJ)
    My partner and I bought a new Dacia recently from a major dealer and were given (not offered) 'free' paint protection. We were not told what this was....
  • What's the best auto 4x4? 7 Nov 2014 (Ask HJ)
    I am looking for a new/nearly new automatic four-wheel drive car. I have a £7000 part exchange and am expecting to pay £20,000/£25,000. I do 20,000 miles...
  • Buying a used car - should I have to pay an admin fee? 5 Nov 2014 (Ask HJ)
    A branch of a national dealership has a three year old Ford Kuga at a very good price. However the salesman quotes £99 administration charge to check HPI...
  • Issue with a 'lost' downpayment 18 Sep 2014 (Ask HJ)
    I purchased a used car from a dealership. I made a down payment of £2000 and financed the rest, which i have made two payments on at this point. I got...
  • Selling mid-PCP contract - what can I do? 15 Sep 2014 (Ask HJ)
    In August last year I bought a 62 plate Skoda Yeti TDi 170 Elegance from my local dealer. We traded in my wife's Octavia (£3200) and did a PCP at £345...
  • Need a used family car for £8k - any recommendations? 22 Aug 2014 (Ask HJ)
    Our 2005 Ford Mondeo Estate has suffered a terminal fault and we need to replace it with used car. We don't necessarily want/need another estate and have...
  • Buying new or nearly new small, four door car. 10 Aug 2014 (Ask HJ)
    I am looking for a new or nearly new small, four door car. A couple of times a week, I need to commute for a few hours so a bit of comfort and safety would...
  • Rejecting a car over a dashboard rattle 28 Jul 2014 (Ask HJ)
    I recently rejected a car after the dealer refused to fix a dashboard rattle under warranty. Te rejection was within six months of purchase, but the dealer...
  • Is the dealer breaking FSA rules? 27 Jul 2014 (Ask HJ)
    We have toady picked up our new Mazda MX-5, purchased on PCP. I expected to deal with the salesperson for the majority of handover, but complete the finance...
 

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