What are my legal rights against a dealer who sold me a car without a service history?

My 2015 Mercedes-Benz A45 AMG was used and advertised by a dealer. The advert stated it had a performance exhaust fitted (an extra) and a full Mercedes-Benz service history (which they would provide me...

What car checks are done by dealers?

Can I expect that a dealer will have done a car check and will know the car history if I purchase a car from them? Can I trust them not to sell me a car that is still on finance or has been written off?...

Is it suspicious that the dealer won't provide me with details of a car's digital service history?

I was looking at a second hand (15 reg) Skoda Octavia Estate with 60,000 miles on the clock, asking price £9000. All seemed well on inspection of the vehicle and on test drive but once I got back to the...

What do I do if a dealer refuses my rejection of a mis-sold car?

I purchased a car which me, and a witness, were told had full service history. It doesn't. I wrote stating I am rejecting the car but have had response back saying the sales person now denies telling us...

How can I check the mileage of a used car that I'm buying?

I am going to view a 60 reg Renault Grand Scenic tomorrow. The dealer says it only has one service history dated 2012 and the mileage is 36,000 miles. The cost of the car is £4,995, reduced from £5,495....

Approved used car missing its service history

I have just purchased a used 2015 Ford Fiesta from a Peugeot dealership. I know nothing about cars so thought going via a dealership would be safer. I checked the car as much as I could with my limited...

Missing part of service history - will it devalue my car?

I have just bought a 3 year old Toyota Land Cruiser and on inspection I noticed the service book was missing. The sales department advised they had ordered a replacement and had sent it away to have it...

Can I reject my car over its missing service history?

I purchased a used Renault Clio from a dealer six weeks ago and found out when I got home that I didn't have any service history. The salesperson has told me that they cannot find the service history....

Used car is missing its promised service book

I purchased a 2011 Nissan Qashqai used but from a franchise dealer around three weeks ago. At the time I was promised a service booklet would be forthcoming, but it was in transit from the previous owner. I...

Missing service history - should I demand a discount?

I bought a 2008 Honda CR-V last week. The dealer assured us it has a full service history. It now transpires there is no service history. The garage want us to return the car and refund in full. However...