mis sold car purchased from marshals Jaguar

Dear John We bought and paid for a Jaguar 2006 xk convertible from the Marshal Jaguar dealership on the 26/04/2015.We were unable to collect the car for another four weeks as it turned out the previous...

Misrepresented service history

I bought a two year old Jeep Grand Cherokee from a Jeep dealer. It was advertised as having a full service history but after I received the documentation I found it had not had its first service and the...

Porsche service history missing - what can I do?

I bought a used Porsche 911 (2009) via part exchange from a dealer recently, it was advertised as having a full Porsche service history. At the time of the purchase the dealer couldn't locate the service...

Should I buy a car without a service history?

Should I 2005 Peugeot 307 without a service history? The car in question has average mileage and the seller has factored in a lack of service history into the price.

Missing service history - what are my rights?

I recently purchased a used (2012) BMW X3 from a franchised dealer. The dealer confirmed in writing that the vehicle had a full service history and was maintained at their workshop. During the test drive...

Bought a used car from a dealer, but it has no service history

Two weeks ago I bought an approved 2011 used Mercedes-Benz SLK and was told it had a full service history. I asked for the documents and eventually they provided them after a number of requests; however,...

I've lost my car's service book - what can I do?

I have lost all the documents relating to my Ford Mondeo following a house move. It was built in 2009 and I’ve had it for eight months. I tried to contact the garage that sold it but they have no records....

Approved used car has no service history - what can we do?

My son bought a 2007 used Mercedes-Benz C220 CDi Sport from a main dealer in Aberdeen about six months ago. We have since discovered the car has barely any service history. The first stamp in the book...

Missing service history - what can I do?

I bought a Vauxhall Vectra 15 months ago, which was advertised with a full service history. However, I’ve never received the history from the dealer. I’ve called, emailed and sent letters, but they have...

Can I reject a car over missing service history?

I bought a 2010 Range Rover a few weeks ago from a dealer who had just obtained the car. At the time the service log was missing, but I was told it was still at the Land Rover dealer and I'd have it a...