Showing results in Ask HJ [Show all channels]
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Should I sell or keep my 5 year old Golf? 15 May 2015 (Ask HJ)
I have a 2010 Volkswagen Golf 1.6 TDI. I have just completed 88,000 miles of trouble free motoring from new. I have had recently changed the cam belt and... -
Rejecting a new car because of a fault 7 Nov 2011 (Ask HJ)
I bought a Citroen DS3 Racing brand new in May 2011 on finance. Within a few weeks it developed an issue where the car misfired and lost power on acceleration.... -
Ferrosious little animal 29 Dec 2012 (Ask HJ)
Sadly, my much-loved Ford Puma is about to meet its demise. Can you recommend a replacement that will have the same driving experience and oomph of the... -
Legal rights over a faulty used car 7 Nov 2015 (Ask HJ)
My son purchased an Audi A4 Estate in November, 2014 from Car Giant. He did so on a HP agreement financed through Car Giant. He also purchased an RAC Warranty... -
Who should I get to insure my new Mazda CX-5 4 Sep 2013 (Ask HJ)
I have a brand new Mazda CX-5 2.2d Sport Nav, due to be delivered in the next couple of days so a couple of questions please? a) Regarding insurance... -
Garage mechanic crashed my car 25 Aug 2015 (Ask HJ)
A garage crashed my car which is now written off. The driver was negligent and has been charged. Their insurers are now offering market value for the car... -
Order book has closed on the Skoda Octavia - what now? 15 Oct 2012 (Ask HJ)
I'm looking for a new large family hatchback. I'm considering a new Octavia, but the order book has closed for hatches in the UK. There seem to... -
Is the a good Zafira deal? 14 Sep 2012 (Ask HJ)
The local main dealer has offered my daughter a brand new Vauxhall Zafira Exclusiv 1.6 for £10500 and finance at 1.9%. It's a Mark 2 and apparently will... -
Diesel or Petrol? 8 Mar 2012 (Ask HJ)
Our three-year-old A160 petrol is coming to the end of its contract, and we've been offered a diesel version at a very good price on the same finance basis. The... -
Can you recommend a family car for a family of six for under £8000? 2 Aug 2010 (Ask HJ)
I currently have a BMW Z4 2.5l with 60,000 miles on the clock on a finance deal. We have three young children and are planning one more. I need to get... -
I bought a car that was possibly written off - where do I stand legally? 12 Aug 2017 (Ask HJ)
I've just bought a car on finance. When the company went to change the logbook online, the system wouldn't work. We filled out a form for a new logbook... -
I've bought the wrong car - can I get a refund? 27 May 2014 (Ask HJ)
Last week I bought what I believed to be a Chrysler Grand Voyager from a dealer in Newcastle. I live in a remote area of Scotland so had to do my research... -
Should I reject a vehicle or let the dealer fix it? 27 Jan 2022 (Ask HJ)
I purchased a 2011 Hyundai i30 diesel estate from a Honda dealer three months ago. I have begun having issues with starting. I've taken it back to Honda... -
My new car was faulty, but is now apparently fixed - should I keep it or reject it? 9 Apr 2018 (Ask HJ)
I had a new Volkswagen Golf delivered on 11 April with 120 miles on it. Four hours later with 200 miles on it, the car went into limp mode. It was taken... -
How can I work out the residual value of an electric car with leased batteries, like my Renault Fluence? 28 Sep 2013 (Ask HJ)
I've just bought (not yet collected) one of the 'pre-launch' (January 2012) Renault Fluence ZE cars that have been offloaded into the dealer network and... -
2010 model or 2010 registered? 30 Jul 2011 (Ask HJ)
I bought a car from an Official Audi Dealer with a 2010 10 reg. I was told it was their own demonstrator which they registered in Apri 2010. During negotiation... -
I asked for 50,000 miles per year on a PCP contract - the dealer has only given me 8000, what are my rights? 20 Dec 2017 (Ask HJ)
I bought a car and requested 40,000 - 50,000 miles per annum on a PCP term. This is also shown in an email to the dealership. However, it’s come to light... -
What's the best SUV to buy? 24 Mar 2023 (Ask HJ)
I've been offered either a Nissan Qashqai or a Citroenn C5 Aircross on similar finance. I'm not sure which one to go for can you help? -
Do I need to remove window tints from my PCP car before I return it? 1 Mar 2021 (Ask HJ)
I had the windows tinted on my PCP car, which is due back this year. Will the tints needs to be removed before returning the car to the dealer? -
Are finance deals available on pre-reg cars? 9 Dec 2020 (Ask HJ)
Are PCP/PCH deals available on pre-registered cars?