Showing results in Ask HJ [Show all channels]
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Why is the dealer trying to charge me £1800 just to identify a fault? 3 Jun 2020 (Ask HJ)
My MINI One had mechanical failure in March, just before lockdown. It was towed to the dealer that I bought it from, who quoted £1800 just to open the... -
Can I get GAP insurance for an 18-year-old car? 24 Jan 2020 (Ask HJ)
Can I get GAP Insurance for my 18-year-old BMW 5 Series? The market value is about £2500. But I paid £9000 for a completely refurbished example. I bought... -
Is the used car market doomed to collapse at some point due to all the PCP offers? 17 Sep 2018 (Ask HJ)
I can't get my head around PCPs. Are they a brilliant consumer deal or will they destroy secondhand car sales in the future? Is the used car market doomed... -
I recently bought an approved used BMW that's very faulty - what are my rights? 2 Jan 2018 (Ask HJ)
On 1 October 2017, I purchased a BMW 5 Series (approved used from a BMW dealership. Since then the car has been in for repairs three times. It shut down... -
Car advertised with wrong price - what are my rights? 29 Oct 2013 (Ask HJ)
My wife and I want a new car and found a 2013 Audi A1 for sale for £17,995. We really liked the car and the test drive was good; however, when we sat down... -
Best value car to replace my Citroen C2? 1 Oct 2013 (Ask HJ)
I'm looking to replace my Citroen C2 1.4 HDi with a slightly larger and more comfortable new car. I've had it for four years and am averaging 70-75mpg... -
Buying a small car for town? 27 Mar 2013 (Ask HJ)
My wife does 12,500 miles annually which is entirely urban short distances (community nurse). I would like to get her a car which would cost me ideally... -
Coming to the end of a PCP 12 Nov 2012 (Ask HJ)
I will shortly be coming to the end of a four-year PCP agreement on my ML and am concerned about the potential penalty charges I may incur for alleged... -
Why is my BMW 320d's gear stick vibrating? 25 Aug 2010 (Ask HJ)
I have had my new BMW 320d about eight weeks now and covered nearly 5000 miles. It has been back to BMW three times and I am currently trying to get my... -
Subscrip off 14 Aug 2010 (Ask HJ)
Your readers might be interested in my recent experience of renewing my membership of the AA (of which I am a long-term member). Their renewal letter quoted... -
One man Trafic jam 12 Jun 2010 (Ask HJ)
I am a one-man band with a 2007 Renault Traffic. I am looking to get a small car as a second vehicle because of quoting for larger jobs that are often... -
Motor voters 16 Jan 2010 (Ask HJ)
Probably 99% of drivers would applaud any campaign to have speed humps abolished. Local authorities seem able to build obstructions on public highways... -
My others keeper 19 Dec 2009 (Ask HJ)
In March this year I bought a Volvo through a company in Scotland. The car was delivered direct from a main dealer. The car was pre registered and when... -
Scamdalous behaviour 31 Jan 2009 (Ask HJ)
I hope you will pass on a warning to those selling their cars privately. Unusually for me I was persuaded by telephone to register my car with a "seller/buyer"... -
Why won't Motor Codes help with a serious Mercedes-Benz rust issue under warranty? 10 Aug 2013 (Ask HJ)
This is the response from Motor Codes regarding the premature rusting of my Mercedes-Benz E-Class that has not been rectified under the Mercedes-Benz 30-Year... -
My new car has been delayed at the last minute - what can I do? 17 Aug 2018 (Ask HJ)
I have ordered and paid a deposit for a new Jaguar i-Pace from my local dealer. I was given a full schedule by the dealer from Jaguar which detailed a... -
My new car was delivered in bad condition - can I reject it? 21 Apr 2017 (Ask HJ)
I bought a new Jeep Renegade via Carwow. Firstly, it was driven to my home, from the dealer, which I have since noted is some 240 miles away. This was... -
Bought a car but can't drive it due to missing paperwork - what can I do? 16 Sep 2013 (Ask HJ)
A few weeks ago I paid a deposit for a used Ford Focus ST. The car had a private registration, but the dealer said the paperwork was with the DVLA for... -
Should I swap my 2013 CR-V for an older model? 30 Oct 2016 (Ask HJ)
I currently drive a 2013 Honda CR-V petrol, which is now out of it's warranty period. In the two years I've owned it, it has lost £6000 in value through... -
Problems with a Vauxhall Zafira 30 Aug 2015 (Ask HJ)
I bought this Zafira in November 2013 from a Vauxhall dealer. I had a long chat with them about what I needed the car for and the type of driving I would...