Questions from July 2012
We are looking for a cheap to run/repair economical car which will do about 16,000 miles a year. My wife has an automatic license & so that limits us somewhat. Five seats including three that can take...
I have a Volvo V70 D5 registered in August 2008, with 41000 miles. It's alternator failed in late June 2012. The quote to repair from a Volvo dealer was £750. They refused to acknowledge that this an unusual...
I have owned this car since February 2012, local BMW dealership investigated intermittent engine misfire in February and advised loose coil pack, but a new set (recommended) £300. Due to having a 3rd...
I have a 56 plate Hyundai Santa Fe currently on Hankook Dynapro HP 235/60R18/103H tyres. I need to replace two. Should I replace with the same or would you suggest I consider any alternatives? Your advice...
I have an ageing (53 plate, 120,000 mile) Audi A4 1.9 TDI. It has been a great car but over the past few months the idle has gone "lumpy" intermittently. Above idle it runs smoothly, there is no loss...
Took my car to dealership who is now being investigated and has went out of business. They apparently said they had title to sell my car because they took a copy of the V5. I never left my car with them...
Between us we have a BMW 320Cd and a VW Eos. This was ok when we had one disabled elderly relative but now we have two, and we can't get either of them in the back of either of the cars. We'll be able...
You were right! The IS250C is a much better car than the SC430... so I bought one! Now I have two Lexii and both with Sat Nav. However, the RX is a 2008 car and the IS has the latest DVD in it (a 2011...
I'm selling privately and had an offer from someone in the Channel Islands. The buyer is not coming over in person, they just want to send a shipping company. I'm concerned with payment over to UK and...
I have a two and a half year old Skoda Yeti which I've had from new. 18 months ago it had a leaking sunroof which my local dealer fixed. It's now leaking again, the dealer has had it for a week, they acknowledge...
We have our first child on the way and need a new car as a result. £10k is the budget, mileage per year will be 6,000, so considering a manual petrol car. Currently considering a Honda Jazz, Ford Fiesta...
What happened to customer service? I have purchased a new Honda Jazz Hybrid and included was free servicing and free extended warranty. After 14 weeks of chasing the dealer and latterly Honda, I still...
Although cars like the Volkswagen up and Skoda Citigo already have model variants in group 1 insurance category, do you know of any insurers who offer further discounts if the City Emergency Braking (VW)...
I am about to purchase a new BMW 1 Series and have been told of a well known problem with all stop start models - that the electrics (battery/alternator) are not able keep the battery charged if other...
Hello I was wondering which one of the following 3 cars would you say is the best: BMW 1-series, 2012 Audi A3, 2012 Mercedes-Benz A-class. Early reviews have shown that the A-class has been a bit of...
I recently sold my Audi TT to a local garage in and have now discovered that he has sold it on to another dealer who is advertising it on the internet and claiming the car has full service history, I owned...
I know garages are a consumer rights minefield, but can a basic principle be established about labour and diagnosis? Lately I've had a garage charge me hundreds of pounds for basically failing to correctly...
What is the position for a driver, identified as such by the registered keeper in response to a parking charge notice enquiry? Is his situation still as it were pre clause 56, ie. ignore the notice and...
My Vectra 2-litre diesel 1998 loses power for a few seconds after braking, and the engine management light comes on intermittently but goes off when brake is applied, this also causes loss of power.
Dear HJ, you make reference in your reply to IP, Solihull June 30, that ‘Any illuminated dash warning lights will now mean an mot failure.’ I have an engine management light on, due to possibly a faulty...
I have a Peugeot 107 on 58 plate which is leaking at both sides of the boot. Can I take it back to Peugeot to get it sorted?
I am thinking about buying a Honda Civic or Toyota Avensis diesel car dated before the fitting of DPF. I am concerned about the Dual Mass Flywheel and would like to know which of the above car engines...
I was hit by a foreign lorry driver who drove off. I have his numberplate and I gave the police the details. I was on the inside lane of the roundabout when the back end the lorry came into my lane and...
My brother has a 53 reg Renault Kangoo converted to take him in the back in his wheelchair. I will occasionally drive it - 1 or 2 days a month as will 2 or 3 other family members. Can you suggest the simplest...
Am looking to buy a used Ford automatic, either a Focus or C-Max. Have been told that that are two types of autos made and one causes a lot of problems and to steer clear. Any advice please?
Why does my Volkswagen Golf 4-door hatchback keep filling with water in the rear footwell?
I entered an Asda Carpark twice in one day first time for about 5 min, the carpark was very busy and later in the afternoon. Town and City Parking sent a notice that stated they believe that a parking...
Thanks for advice on a previously related question. I currently own a S40 1.9 D S (115) and saw a 03 S60 D5 for sale locally. Was interested until owner said it had covered 200,000 miles. It looks and...
My wife and I so much agree with your belief that "run flat" tyres might well save our lives but can find no input on which manufacturers other than BMW offer them on new vehicles, could you please advise...
What size of roof box do you recommend for a five-door Polo?
I am wanting to buy a new Hyundai i10 classic (1.2 litre) and need to decide whether to buy the ESP option. From what I have read, ESP is thought to prevent a lot of accidents, but I am not sure whether...
In July last year at 10 months old my new Land Rover Defender was returned to Lancaster Land Rover in Reading due to a number of rust and paint issues, namely repainting of rusting door sills, repainting...
Bought an Insignia CDTI Elite 160 (used, 2009 58 reg). I have had it for 1 week. The car has started to judder every now and again in 2nd/3rd at low revs. After using Google, this is now a known issue...
Rain water is filling around spark plugs on my Fiesta.
My 30,000 mile A Class, serviced by Mercedes-Benz, suffered the dreaded ECU transmission fault warning light. The Mercedes garage informed me that a repair would cost £1700 and, if it was the gearbox,...
Have you received any feedback or have knowledge of the efficacy of the Tyrepal sensors that monitor tyre pressures and, it is claimed, sound an alarm when they become soft and give advance warning of...
We decided to have the pollen filter replaced on our 10-year-old Renault Scenic, after reading several times they would be the reason for the constant misting and condensation inside the windscreen. Like...
We are a couple in our early 70s and we have enjoyed a Mercedes C180 for some years, but it gives signs of rising repair costs and we give signs of decreasing hip and knee flexibility. I am also 6 feet...
I drive a 2005 Skoda Fabia VRS TDI 130 that I love, but it's done nearly 100,000 miles and I'm wondering if now is the time to trade it in before things start to go wrong. Living on my own, I need a reliable...
My wife has fused discs in her spine and, despite much padding and cushioning, is reluctant to travel more than a few miles in my 2002 Peugeot 307 XSI which she finds too firm for comfort. There are hundreds...
I have been having problems with the DPF on a Renault Laguna diesel. I have had it regenerated twice and now someone has suggested having it taken out. I have looked on the internet and found numerous...
We need a reliable new car which should be five-door with a high seat for both driver and disabled front passenger. I have a 10-year-old Toyota Yaris that I have found really reliable so would like to...
We love our manual Suzuki Swift, but for medical reasons relating to my clutch leg we may need to move to an automatic. I understand you are a great fan of the Swift, but not the automatic. What would...
One of the reasons I bought a Hyundai i10 was that it promised a five-year warranty. Imagine my surprise when I phoned Hyundai to book it in for its first service only to be told that it would cost about...
Recently my sister was driving her nearly-new Volkswagen Passat on a motorway and was terrified when the wipers failed. It has automatic wipers. It was repaired for £300 but has now failed again and, when...
My wife has just taken her 2008 Nissan Micra to the local Nissan dealer because the ABS light was on and has been told that the ABS system needs replacing, due to corrosion, and has been quoted £2771 for...
We went on holiday in Italy in September 2010 and, on 24 December 2011, we received a speeding fine from the Polizia Municipal in Florence demanding a 150 Euro fine, plus 43 Euros admin charge, for a speeding...
Having just returned from America after visiting the west coast and Hawaii I report on the following: The main street garages do not sell diesel. I saw or heard no diesel cars. The Nissan Micra K13 is...
I have just had my Audi A4 serviced and the mechanic tells me that the diesel tank is curved inwards on the bottom underside as if it has been sucked in. Is this a common fault? What could have caused...
My wife currently runs a 2007 SAAB 9-3 SW diesel autobox which has done 55,000 miles. If we replace this we are trying to build a shortlist. She has had five back operations and the SAAB seats are superb,...
 

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