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  Two breakdowns following Volvo services - are they linked? 21 Apr 2016 (Ask HJ)
  In July 2014 my 2007 Volvo XC90 was serviced by my local dealer. Within 100 miles it lost power and limped along at a top speed of 25mph. The fault was...
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  Insurance issue re no fault accident - is this right? 16 Mar 2016 (Ask HJ)
  I had a no fault accident in De 2105 when someone hit my car in a multi story car park in Exeter. Fortunately for me a lady witnessed the incident, took...
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  Audi A3 engine failure 28 Feb 2016 (Ask HJ)
  The engine of my 2010 Audi A3 2.0 petrol has failed. It was recovered to my local independent garage who found no compression on one of the cylinders,...
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  Warranty Direct - can this be right? 4 Jan 2016 (Ask HJ)
  I took out a Warranty Direct policy on my Jaguar FX mainly due to your statement that you receive fewest complaints about them. I spoke to the salesman...
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  BMW Runflat Tyres 4 Jan 2016 (Ask HJ)
  I have a BMW 3 Series Touring (320d X Drive) with P7 runflats. I value the security they provide in being able to continue driving, albeit for a limited...
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  DSG gearbox in new Skoda Superb - good idea? 3 Dec 2015 (Ask HJ)
  I'm thinking of buying a Skoda Superb and wondering if there is still a problem with the DSG gearbox. I have seen reports that even though new cars have...
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  AutoAid recovery man misdiagnosed problem - so I drove and damaged car? 2 Dec 2015 (Ask HJ)
  I had a semi breakdown the other day - a wheel started to make a strange noise and the brakes felt a bit dodgy plus the car started to smoke slightly....
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  Rejecting used car - how do I do it? 24 Nov 2015 (Ask HJ)
  My daughter bought a used car from a very large dealership in June. The car first refused to start approx two months later. then it began to refuse to...
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  Buying a used MPV for £7k - what are my best options? 22 Oct 2015 (Ask HJ)
  We currently run a 2007 C4 Grand Picasso 1. 6HDi, at only 78k the turbo has blown, fortunately a warranty company is supplying a new one but a local specialist...
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  Winter or all season tyres for a BMW 328i? 28 Sep 2015 (Ask HJ)
  The car is presently on Goodyear runflat tyres and has no spare wheel. If I can fit an ordinary set of winter or all weather tyres, then in the event...
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  Clutch failure on 2014 Ford C-MAX 20 Aug 2015 (Ask HJ)
  I bought an ex-demo from dealership with about 50 miles on the clock. At 3000 miles the clutch needed replacing due to "complete burn out". DMF and slave...
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  Ongoing Land Rover Discovery problems 6 Aug 2015 (Ask HJ)
  We bought a 59 plate Discovery 4 from a franchised dealer with a 12 month warranty and service pack, approx. 13/14 months ago. The car has suffered from...
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  Legal claim against well-known fault 2 Aug 2015 (Ask HJ)
  My BMW 5 Series broke down last and was eventually recovered. I operate as a Private Hire Chauffeur so my vehicle is my livelihood. The problem is a snapped...
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  Admin fees - are they justified? 15 Jun 2015 (Ask HJ)
  Some dealers are adding an extra fee to the purchase price of their vehicles. At least one of the car supermarkets add an extra £96 as a pre-delivery...
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  Timing belt failure - can I claim against the manufacturer? 13 Apr 2015 (Ask HJ)
  We bought a secondhand Renault Grand Scenic in December 2012 for £8800 (we were hoping to spend around £5,00 but convinced ourselves that spending more...
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  Do runflats really work? 2 Apr 2015 (Ask HJ)
  I'm thinking of changing my 13 year old Vauxhall Omega Estate and find that most potential replacements do not have a spare wheels and use run flat tyres....
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  Faulty 300C Touring - what should I say to the dealer? 24 Mar 2015 (Ask HJ)
  My son bought a Chrysler 300C Touring five months ago with 30,000 miles on the clock, one owner and full service history. It broke down last weekend with...
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  Audi A4 S Line repair - Is my garage ripping me off? 25 Feb 2015 (Ask HJ)
  Hello HJ, The chain drive to the oil pump on my Audi A4 S-Line 55 Plate has snapped whilst driving; the oil low pressure light came on flashing and...
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  Recovery firm wants to charge me £138 - should I pay? 30 Jan 2015 (Ask HJ)
  My 10 year old Smart Forfour lost its oil while driving recently. I stopped immediately and arranged for recovery to my local garage with my recovery provider....
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  Faulty SEAT Ibiza - am I entitled to a refund? 29 Jan 2015 (Ask HJ)
  Three months ago I bought a 2011 SEAT Ibiza Cupra 1.4 TSI with 180PS. Since then I have noticed that the car uses a lot of oil. About a litre every 1000...